Privacy Policy

Effective date: [Insert publication date]

Pitts Media (“Pitts Media,” “we,” “us,” or “our”) provides this Privacy Policy to explain how we handle personal information through https://pittsmedia.com, customer inquiries, and related business interactions.

1. Data Collection Disclosure

"We collect personal information that you provide directly to us, including name, email address, phone number, mailing address, payment information, and account credentials. We may also automatically collect certain information regarding your device, browser, IP address, and website usage."

2. Purpose of Collection

"We collect this information to provide and improve our services, process transactions, communicate with customers, respond to inquiries, maintain security, and comply with legal obligations."

3. Data Sharing Disclosure

"We may share personal information with service providers, payment processors, cloud hosting providers, analytics vendors, marketing partners, and other third parties that assist us in operating our business. We do not sell personal information except as otherwise disclosed in this policy."

4. Consent and Permissions

"By using our website or services, users consent to the collection, use, and sharing of personal information as described in this Privacy Policy. Users may withdraw consent or request deletion of their personal information where permitted by applicable law."

5. Consumer Rights

"Depending on applicable state or federal privacy laws, users may have the right to access, correct, delete, restrict processing of, or request a copy of their personal information."

Wrongful Collection Summary:

• Violation of Law or Regulation: Collecting personally identifiable information (PII), protected health information (PHI), or other confidential data in a manner that breaches a privacy law (such as the GDPR, CCPA, or HIPAA).
• Breach of Privacy Policy: Gathering data in a way that contradicts the organization's own published privacy policy. For example, collecting location data after stating in the policy that it would not be collected.
• Lack of Consent or Notice: Failing to obtain proper consent from an individual before collecting their data or failing to provide clear and conspicuous notice about what information is being collected and for what purpose.
• Deceptive Practices: Using deceptive methods, such as spyware or misleading web forms, to trick individuals into providing information.

6. Additional Information About Collection and Consent

When you submit our contact form, we receive the information you provide, including your name, email address, phone number, company name, and message. If you contact us through email or telephone, we receive the information you choose to share through those communications.

When you request or purchase services, information collected depends on the engagement and may include billing details, project requirements, correspondence, and materials you provide for the work.

Please do not send passwords, full payment card details, health records, or other sensitive personal information through a general inquiry form or ordinary email.

Where applicable law requires a separate consent or authorization, the statement in Section 4 does not replace that requirement. Simply visiting our website does not constitute consent to processing for which the law requires an affirmative choice.

Where processing relies on consent, withdrawal applies to future processing and does not invalidate processing lawfully undertaken before withdrawal. We may retain or process information on another lawful basis where permitted.

The Wrongful Collection Summary describes general categories of improper conduct. References to particular laws do not mean that every law listed applies to every interaction with Pitts Media.

7. Cookies and Similar Technologies

Cookies and similar technologies can support website functionality, remember preferences, protect forms against misuse, and measure website activity. The technologies used depend on the features and third-party services enabled on our website.

[Before publication, identify the cookies and tracking tools actually used, their providers, purposes, and expiration periods. State whether analytics or advertising tools operate and describe any available consent or opt-out controls.]

You can manage or delete cookies through your browser settings. Disabling some cookies may affect website functionality. Browser settings do not necessarily stop every form of tracking.

[Before publication, state how the website actually responds to browser “Do Not Track” signals and Global Privacy Control signals. Include a working privacy-choice link if applicable.]

8. Embedded Content and External Websites

Our website may display content hosted by other providers, such as videos, or link to third-party websites and social media platforms.

When third-party content loads or you follow an external link, the provider may receive device and usage information and may use its own cookies or tracking technologies. Its handling of that information is governed by its privacy policy. If you are signed into that provider’s account, it may associate your interaction with your account.

9. Comments, Uploads, and Accounts

The following applies where these features are enabled:

• Comments may be screened by automated spam tools. An email-derived hash may be sent to Gravatar; approved comments may display your profile image. See Automattic’s privacy policy.
• Publicly uploaded images may expose embedded GPS metadata.
• Account profiles are accessible to administrators. Password-reset emails may contain the requester’s IP address.
• Comment and account features may set cookies for saved details, authentication, or preferences.

[Confirm which features remain enabled. Retain their accurate cookie durations in Section 7 and remove descriptions of features that are not used.]

10. Additional Disclosures About Sharing

In addition to the recipients described in Section 3, personal information may be disclosed when reasonably necessary to comply with legal requirements, respond to valid legal process, investigate fraud or security incidents, or establish, exercise, or defend legal rights.

Information may also be disclosed in connection with a proposed or completed merger, acquisition, financing, or transfer of business assets, subject to applicable legal requirements.

[Before publication, confirm whether any disclosure constitutes a “sale,” “sharing” for cross-context behavioral advertising, or targeted advertising under applicable law. State the actual practice here. If applicable, identify the information and recipient categories involved and provide the required opt-out methods.]

11. Retention

Retention depends on the type of information, why it was collected, the duration of our relationship, and applicable legal, accounting, security, and dispute-resolution requirements.

[Confirm the actual retention periods or criteria for inquiries, customer and project records, billing records, website logs, and backups. The existing policy states that comments and associated metadata are retained indefinitely; confirm whether that remains accurate.]

Information retained to satisfy a legal obligation or resolve a dispute may be kept after an account closes or a deletion request is received, to the extent permitted by law.

12. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

No website, electronic transmission, or storage system can be guaranteed completely secure. If you believe information you provided to us has been compromised, please contact us using the details below.

13. Exercising Your Privacy Rights

To submit a privacy request, email dylan.lard@pittsmedia.com, call 205-792-1280, or write to the address below. Describe your request and provide enough information for us to locate the relevant records. Please do not include passwords or full payment card numbers.

Depending on applicable law, additional rights may include opting out of certain sales, sharing, or targeted advertising; limiting certain uses of sensitive information; appealing a denied request; and exercising rights without unlawful discrimination.

We may request information reasonably necessary to verify identity or an authorized representative’s authority where permitted or required. Verification requirements depend on the type of request.

We will respond within applicable legal deadlines. If we cannot fulfill a request, we will explain the reason and any appeal options required by law. Some information may be exempt from access or deletion requirements.

For promotional emails, you may use an unsubscribe mechanism included in the message or contact us directly. Necessary communications about an active project, transaction, or legal matter may continue.

14. Children’s Privacy

[Confirm before publication: Our website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.]

If you believe a child has provided personal information through our website, please contact us so we can investigate and take appropriate action.

15. Changes to This Policy

We may update this Privacy Policy as our practices or legal requirements change. We will post the revised policy on this page and update its effective date. Where required, we will provide additional notice or obtain consent before implementing a change.

16. Contact Us

For questions about this Privacy Policy or our handling of personal information, contact:

Pitts Media
5530 Highway 280, Suite 101
Birmingham, Alabama 35242

Email: info@pittsmedia.com